The boring but important stuff
Terms & Conditions
1. Orders
Every item sold through The Stash is produced especially for you after your order has been placed.
Because each product is made to order, production begins shortly after your purchase has been confirmed.
Once production has started, orders generally cannot be cancelled or changed.
2. Pricing
All prices are displayed in the currency shown at checkout.
Applicable taxes and shipping costs are calculated during checkout before payment is completed.
Prices may change at any time without prior notice.
3. Shipping
Orders are fulfilled through trusted print-on-demand partners.
Estimated delivery times are provided as guidelines only and may vary depending on destination, production times, customs processing, and shipping carriers.
The Stash cannot guarantee exact delivery dates.
4. Returns & Refunds
Because every product is made especially for you, returns cannot be accepted for:
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Ordering the wrong size
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Ordering the wrong colour
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Changing your mind
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Incorrect customer information supplied during checkout
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.
Include your order number and clear photographs of the issue.
Where appropriate, we will arrange a replacement or refund.
5. Product Images
Every effort is made to display products as accurately as possible.
Colours may vary slightly depending on your screen settings and the printing process.
Lifestyle images shown throughout the website may be illustrative and should not be interpreted as exact representations of every product.
6. Intellectual Property
All content on this website—including logos, graphics, photographs, artwork, designs, and written content—is the property of The Stash unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
7. Website Availability
We do our best to keep the website available and up to date.
Occasionally maintenance, technical issues, or circumstances beyond our control may temporarily affect access.
The Stash is not liable for interruptions or temporary unavailability.
8. Limitation of Liability
The Stash is not responsible for indirect or consequential damages arising from the use of this website or purchased products, except where liability cannot legally be excluded under applicable law.
Nothing in these Terms limits your statutory consumer rights.
9. Privacy
Personal information is handled in accordance with our Privacy Policy.
Information is only collected where necessary to process orders, communicate with customers, or improve the website.
10. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes shall be subject to the jurisdiction of the competent Dutch courts, unless mandatory consumer protection laws provide otherwise.
